Practical Guide

15 min read

Malta Utilities Setup Guide

Everything you need to know about connecting electricity, water, internet, and other essential services when moving into your new rental property in Malta.

Quick Overview: Essential Utilities

Electricity: ARMS Ltd
Water: Water Services Corporation
Internet: GO, Melita, Epic
Gas: Bottled LPG (Liquigas, Easygas)

Note: Utility setup procedures and costs may change. Always verify current requirements directly with providers. Prices mentioned are approximate and subject to change.

Before Moving In: What to Check

Before signing a lease for an apartment in Malta, clarify utility arrangements with your landlord. This prevents surprises and ensures a smooth move-in process.

Questions to Ask Your Landlord

  • Are utilities included in the rent, or paid separately?
  • Are utility accounts in your name or the landlord's?
  • What are the current meter readings for electricity and water?
  • Is internet/TV service already installed?
  • How is gas supplied (bottled or no gas)?
  • Are there any outstanding utility bills?

Important: Document Meter Readings

Always photograph electricity and water meter readings on the day you move in. Have both you and the landlord sign a document confirming these readings. This protects you from being charged for previous tenant's consumption.

Electricity (ARMS Ltd)

ARMS Ltd (Automated Revenue Management Services) is the sole provider of electricity billing in Malta. All residential properties are connected to the national grid, and you'll need to register your account when moving in.

ARMS Contact Information

Website: www.arms.com.mt

Customer Care: 8007 2200

Service Centres: Marsa, Qormi (check website for hours)

E-services: Online account management, bill payments, meter readings

How to Register Your Account

1

Gather Required Documents

ID card/passport, rental contract, landlord's ID, and property address

2

Visit ARMS Service Centre or Apply Online

Complete the change of tenancy form with your details

3

Submit Meter Readings

Provide current meter readings to establish your starting point

4

Set Up Payment Method

Direct debit, online payment, or pay at authorized outlets

Electricity Tariffs (2025)

Malta uses a tiered tariff system where the rate increases with consumption:

Consumption BandRate (approx.)
0-2,000 kWh/year (Eco-reduction)€0.1047/kWh
2,001-6,000 kWh/year€0.1278/kWh
6,001-10,000 kWh/year€0.2627/kWh
Above 10,000 kWh/year€0.3011/kWh

*Rates are indicative and subject to government subsidies and adjustments

Water Services

The Water Services Corporation (WSC) provides potable water throughout Malta. Water billing is typically combined with electricity through ARMS, making it convenient to manage both utilities together.

Water Services Corporation

Website: www.wsc.com.mt

Customer Care: 8007 2474

Emergencies: 2122 2373 (24/7)

Water Quality in Malta

Malta's tap water is safe to drink but has a high mineral content due to desalination. Many residents prefer to:

  • Use water filters (jugs or under-sink systems)
  • Purchase bottled water for drinking
  • Install reverse osmosis systems

Water-Saving Tip

Water in Malta is precious and relatively expensive. Simple habits like shorter showers, fixing leaky taps, and using washing machines with full loads can significantly reduce your water bill.

Internet & TV Providers

Malta has excellent broadband coverage with several providers offering high-speed internet. Most providers offer bundled packages combining internet, TV, and mobile services.

GO (formerly GO Malta)

Malta's largest telecom provider with extensive fiber coverage.

  • Speeds: Up to 1Gbps fiber
  • Bundles: Internet, TV, mobile, landline
  • Website: go.com.mt
  • Prices from: ~€35/month

Melita

Major competitor offering cable and fiber services across Malta and Gozo.

  • Speeds: Up to 1Gbps
  • Bundles: Internet, TV, mobile
  • Website: melita.com
  • Prices from: ~€30/month

Epic (formerly Vodafone Malta)

Mobile-focused provider with fixed broadband options.

  • Speeds: Up to 500Mbps
  • Bundles: Internet, mobile
  • Website: epic.com.mt
  • Prices from: ~€25/month

Installation Process

Timeline: Typically 3-7 working days from order to installation
Costs: Installation often free with contracts; equipment may require deposit
Contracts: Usually 12-24 months; ask about early termination fees

Check Availability First

Not all providers have coverage in every area, especially in older buildings or rural locations. Check coverage on provider websites before signing a lease if fast internet is essential for your work.

Mobile Phone Services

Malta has three main mobile network operators, all offering 4G/5G coverage across the islands. You can choose between prepaid and postpaid plans.

Mobile Providers Comparison

ProviderPrepaid FromPostpaid From5G
GO Mobile€10/month€15/month
Melita Mobile€8/month€12/month
Epic€10/month€15/month

Getting a SIM Card

  • What you need: Valid ID or passport for registration
  • Where to buy: Provider stores, supermarkets, and convenience stores
  • eSIM: Available from most providers for compatible phones

Gas (LPG)

Malta does not have a natural gas network. Properties that use gas rely on bottled LPG (liquefied petroleum gas), typically for cooking. Many modern apartments use electric cooktops instead.

Liquigas

Major LPG supplier in Malta

Contact: 2124 7747

Website: liquigas.com.mt

Easygas

Alternative LPG provider

Contact: 2180 1234

Website: easygas.com.mt

How Gas Delivery Works

Gas cylinders are delivered to your home and exchanged for empty ones. Most providers offer regular delivery schedules or on-demand ordering via phone or app.

  • Standard cylinder (12kg) costs approximately €25-30
  • Typically lasts 4-8 weeks depending on usage
  • First-time customers pay a refundable cylinder deposit
  • Keep a spare cylinder to avoid running out

Understanding Your Bills

Utility bills in Malta can seem complex at first. Here's what you need to know about reading and managing your bills when renting property in Malta.

ARMS Bill Components

  • Electricity Charges

    Based on kWh consumed, calculated using tiered rates

  • Water Charges

    Based on cubic meters (m³) consumed

  • Service Charge

    Fixed quarterly fee for meter maintenance and billing

  • Eco-Contribution

    Environmental levy applied to electricity consumption

Billing Frequency

  • ARMS (Electricity/Water): Billed every 2 months
  • Internet/TV: Monthly billing
  • Mobile: Monthly (postpaid) or as needed (prepaid)

Set Up Direct Debit

Most providers offer discounts or avoid late fees when you set up direct debit payments. Register for online accounts to monitor usage, submit meter readings, and manage payments conveniently.

Average Monthly Costs

Understanding typical utility costs helps you budget for your apartment rent in Malta. Costs vary based on apartment size, usage habits, and season.

Estimated Monthly Utility Costs (2025)

Utility1-Bed Apt2-Bed Apt3-Bed Apt
Electricity€40-80€60-120€80-180
Water€15-25€20-35€25-45
Internet€25-45€25-45€25-45
Gas (if used)€5-10€8-15€10-20
Total€85-160€113-215€140-290

*Summer months (June-September) typically see higher electricity costs due to air conditioning

Air Conditioning Costs

Running air conditioning in summer can double or triple your electricity bill. A/C units typically consume 1-3 kWh per hour. Using them wisely (setting to 24-25°C, using timers, maintaining filters) can significantly reduce costs.

Money-Saving Tips

Smart habits can significantly reduce your utility costs when renting in Malta. Here are practical tips for keeping bills manageable.

Electricity Savings

  • • Use LED bulbs (use 75% less energy than incandescent)
  • • Set A/C to 24-25°C instead of lower temperatures
  • • Use fans instead of A/C when possible
  • • Unplug devices when not in use (standby power adds up)
  • • Run washing machines and dishwashers with full loads
  • • Choose apartments with good natural ventilation

Water Savings

  • • Take shorter showers (5 mins vs 10 mins saves significant water)
  • • Fix dripping taps immediately
  • • Use the half-flush option on toilets
  • • Report any leaks to your landlord promptly
  • • Don't leave water running while brushing teeth

Internet Savings

  • • Compare providers and plans before committing
  • • Bundle services for discounts (internet + TV + mobile)
  • • Check for student/expat promotions
  • • Don't pay for speeds you don't need
  • • Negotiate when your contract is up for renewal

Move-In Utilities Checklist

Use this checklist to ensure all utilities are properly set up when moving into your new rental.

Before Move-In Day

Confirm utility payment arrangements with landlord
Check internet availability at property address
Order internet installation (allow 1 week)
Get gas cylinder if needed for cooking

On Move-In Day

Photograph electricity and water meter readings
Test all electrical outlets and switches
Check all taps and toilets for leaks
Test hot water heater
Test air conditioning units if applicable

First Week

Register/transfer ARMS account to your name (if required)
Set up ARMS online account for meter readings
Complete internet installation
Get Malta mobile SIM card if needed
Set up direct debits for recurring bills

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