Terms of Service

1. Acceptance of Terms

By accessing or using MyRent, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this platform.

These terms constitute a legally binding agreement between you and the operator of MyRent. They apply to all users of the platform, including but not limited to property agents, private landlords, renters, buyers, and visitors, whether or not they create an account.

Continued use of MyRent after any change to these terms constitutes your acceptance of those changes. MyRentwill provide at least 15 days' notice before material changes take effect, by email or by prominent notice on the platform, in line with the EU Platform-to-Business Regulation (EU 2019/1150).

It is your responsibility to review these terms periodically. If you do not agree with any changes, you should stop using the platform before they take effect.

2. Platform Role and Limitations

MyRent operates solely as a listing platform that connects property owners and licensed agents with potential renters and buyers. MyRent is a hosting service provider within the meaning of the Electronic Commerce Act (Chapter 426) and the EU Digital Services Act (Regulation EU 2022/2065). Its role is limited to storing and displaying listing content provided by agents and landlords.

MyRent does not act "on behalf of" any landlord, agent, or other user in any legal sense. Where MyRent publishes a listing based on information provided by a landlord, it acts solely as an advertising service provider. No mandate under Maltese civil law arises from this arrangement.

All interactions, negotiations, and agreements occur directly between users. You are solely responsible for exercising due diligence and caution when dealing with other users, including verifying identities, property details, and the legitimacy of any offers before making payments or entering into agreements.

3. User Responsibilities

You must be at least 18 years old to register for or use MyRent.

By using MyRent, you agree to, at all times:

• •Provide accurate, current, and truthful information in your listings and profile
• •Conduct your own due diligence before entering any agreement
• •Verify property details, ownership, and legal status independently before relying on them
• •Not engage in fraudulent, misleading, or illegal activities on or through the platform
• •Respect the privacy and rights of other users
• •Comply with all applicable Maltese and EU laws
• •Keep your contact information up to date and accurate
• •Not use the platform to discriminate against any person in access to housing on grounds prohibited by the Equal Opportunities Act (Chapter 456), the Race Equality Directive (2000/43/EC), or any applicable Maltese or EU anti-discrimination law

4. Approved Agents

Only agents who have passed MyRent's approval check may create and publish property listings on the platform. The "Approved Agent" badge indicates only that MyRent has conducted a basic identity and legitimacy review of that agent at the time of approval. This review may include checking identification documents and conducting basic checks to assess whether the agent appears to be a legitimate business operator.

MyRent strongly recommends all users independently verify that any agent they deal with holds a valid licence issued by the Property Market Agency (PMA) at realestateregistration.gov.mt.

MyRent bears no liability whatsoever for the conduct of any approved agent before or after the check was performed. You interact with all agents entirely at your own risk.

By accepting approved status, agents agree to:

• •Hold a valid PMA licence where required by law
• •Provide their PMA licence number to MyRent on request
• •Notify MyRent immediately if their licence lapses or is suspended
• •Ensure all listings comply with Chapter 644 and the FIAU Implementing Procedures on AML/CFT
• •Provide accurate, truthful, and complete information in all listings
• •Promptly remove or update listings that are no longer available or accurate
• •Respond to enquiries in a professional and timely manner

Failure to comply may result in immediate removal from the platform without notice or refund.

5. Private Landlord Listings

Where a landlord submits property details to MyRent for publication, MyRent acts solely as an advertising service. The landlord acknowledges that MyRent is not their agent, mandatary, or representative in any legal sense.

The landlord is solely responsible for:

• •The accuracy of all submitted property details, descriptions, images, and pricing
• •Compliance with the Housing Authority's Private Residential Leases Act (Chapter 604), including mandatory lease registration within 30 days at rentregistration.mt
• •Compliance with occupancy regulations and all building safety requirements
• •Compliance with any applicable Malta Tourism Authority licensing requirements for short-term lets
• •All other legal obligations as a landlord under Maltese law

MyRent does not register leases, verify landlord ownership, or check planning permits.

6. Listing Accuracy, Availability, and Pricing

By using MyRent as a prospective renter, buyer, or browser, you acknowledge and agree that:

• •Properties listed on MyRent may already be rented, sold, reserved, or otherwise unavailable, even if the listing still appears as active on the platform
• •Prices displayed on listings may be inaccurate, outdated, or subject to change without notice - agents and property owners may forget, delay, or neglect to update pricing, and such human errors are normal and expected
• •Property details including descriptions, photos, amenities, measurements, floor plans, and locations may not accurately reflect the current state of the property
• •It is your sole responsibility to confirm all listing details - including price, availability, property condition, and terms - directly with the agent or property owner before making any commitment or payment
• •MyRent has no control over and accepts no responsibility for the timeliness, accuracy, or completeness of information provided by agents or property owners in their listings
• •Revealing or obtaining contact information (whether of an agent, property owner, or any other user) through the platform is done entirely at your own risk - MyRent is not responsible for any outcome, interaction, or consequence that follows

Users should also be aware of the following legal requirements that MyRent does not verify:

• •Lease registration: Under the Private Residential Leases Act (Chapter 604), unregistered residential leases may be legally null and void. Always confirm that any lease you enter into has been or will be registered at rentregistration.mt
• •Short-term rental licensing: Properties advertised for short-term rental may require a Holiday Furnished Premises licence from the Malta Tourism Authority under Chapter 409. MyRent does not verify MTA licensing status
• •AIP permit requirements: Non-EU buyers may need an Acquisition of Immovable Property (AIP) permit. MyRent does not verify AIP eligibility or property eligibility for AIP purposes

Never rely solely on information displayed on MyRent. Always double-check and confirm all details independently.MyRent is not liable for any loss, cost, or inconvenience you may suffer as a result of relying on listing information that turns out to be inaccurate, incomplete, or outdated.

7. Paid Services, Featured Listings, and Ranking

How listings are ranked

In standard (non-paid) search results, listings are ranked based on the following main parameters, in approximate order of importance: (1) listing recency (newer listings appear higher), (2) location match to the user's search, (3) property type match, and (4) price range relevance to the user's filters. These parameters may be adjusted over time to improve search quality.

Paid ranking and featured listings

Agents may pay to have their listings featured or boosted. Featured or boosted listings will appear higher in most (but not necessarily all) search results. All paid or featured listings are clearly labelled "Sponsored" or "Featured" so users can distinguish them from organic results. Paid placement does not affect the accuracy or quality standards required of the listing.

By purchasing any paid service or feature on MyRent, you acknowledge and agree that:

• •MyRent does NOT guarantee any return on investment, whether financial or otherwise, from any paid service or feature
• •Featured listings, boosts, or premium placements do NOT guarantee increased visibility, clicks, enquiries, leads, or conversions
• •MyRent does NOT market your listings on your behalf - we provide a platform for you to possibly reach users, but we make no promises or representations about audience reach, engagement, or results
• •Posting multiple listings, purchasing premium features, or spending more money on the platform does NOT entitle you to any guaranteed level of exposure, engagement, or results
• •You are solely responsible for the quality, accuracy, and competitiveness of your listings - MyRent has no obligation to ensure your listings perform to your expectations
• •MyRent is not responsible for any business losses, lost rental income, missed opportunities, or any other financial impact resulting from the use or non-performance of any paid service

Refund policy

Once a featured listing placement is activated, it is non-refundable. Agents acknowledge this at the point of purchase. All paid services are provided on an "as is" basis.

Changes to paid services

MyRentwill give agents at least 15 days' written notice before changes to these terms that affect their paid services, as required by EU Regulation 2019/1150 Article 3.

Account restriction or suspension

If MyRentrestricts, suspends, or removes an agent's account or listings, it will provide a statement of reasons by email as required by the Digital Services Act (Article 17) and EU Regulation 2019/1150 (Article 4), unless providing reasons would compromise a legal investigation or the security of the platform.

8. Content Rules and Intellectual Property

When using MyRent, you agree that all listings, images, descriptions, and other content you submit will be lawful, respectful, and appropriate. You are fully responsible for the content you upload or publish on the platform.

Without limitation, you agree that you will NOT upload, post, or share any content that:

• •Contains nudity, sexually explicit, or pornographic material, or content intended primarily to be sexually gratifying
• •Depicts minors in any sexualised, unsafe, or exploitative way
• •Includes violent, threatening, or abusive imagery or language, including glorification of self-harm or harm to others
• •Is hateful, harassing, or discriminatory towards any person or group, including on the basis of race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic
• •Is defamatory, misleading, fraudulent, or otherwise deceptive
• •Promotes illegal activities or violates any applicable law or regulation
• •Infringes any third-party rights, including copyright, trademarks, or privacy
• •Contains spam, scams, or links to malicious or harmful content

You must treat other users respectfully at all times and refrain from harassment, bullying, or any behaviour that could reasonably be considered abusive or inappropriate.

Content licence and usage rights

By uploading, posting, or publishing any content on MyRent - including listing descriptions, photographs, images, videos, floor plans, and any other materials - you grant MyRent a non-exclusive, worldwide, royalty-free, transferable, sublicensable licence to use, reproduce, modify, adapt, publish, display, distribute, and promote that content in any media or format, whether now known or later developed, for any purpose related to MyRent's operations, including but not limited to:

• •Displaying your listings on the MyRent platform and any affiliated websites or apps
• •Sharing listings on social media platforms (including but not limited to Facebook, Instagram, TikTok, X, and LinkedIn)
• •Using listings or listing content in advertising campaigns, marketing materials, and promotional content - online or offline
• •Featuring listings in newsletters, emails, blog posts, or other communications
• •Creating derivative works such as cropped images, thumbnails, or compilations for promotional purposes

This licence continues for as long as the content remains on the platform and survives deletion for any materials already used in published campaigns or promotions. You represent and warrant that you own or have the necessary rights to grant this licence for all content you submit.

Copyright notice and takedown

If you believe your intellectual property rights are being infringed by a listing or content on MyRent, you may notify us at hello@myrent.mt. Your notice should include:

• •Your identity and contact details
• •A description of the claimed infringing content and its URL on MyRent
• •A statement that the use is unauthorised by the rights holder
• •A good-faith statement that the information in your notice is accurate

MyRent will investigate and act expeditiously on substantiated notices.

9. Notice and Action (Digital Services Act)

MyRent operates a notice-and-action mechanism as required by Article 16 of the EU Digital Services Act (Regulation EU 2022/2065). Any person may report content they believe to be illegal or in violation of these terms by contacting hello@myrent.mt or using the report function on any listing.

Reports should include:

• •The URL of the content in question
• •An explanation of why it is believed to be illegal or in breach of these terms
• •Your contact information
• •A statement that the report is made in good faith

MyRent will assess all reports and take appropriate action without undue delay. MyRent will notify the reporter of the outcome where contact details are provided. Where content or conduct may constitute a criminal offence involving a threat to life or safety, MyRent will notify the relevant Maltese authorities.

10. Content Moderation and Account Actions

MyRent reserves the right to:

• •Moderate, edit, or remove any listing or content at our discretion
• •Suspend or terminate user accounts
• •Block users who violate these terms or engage in suspicious activity
• •Refuse service to anyone for any reason
• •Modify or discontinue any aspect of the platform without notice
• •Remove or hide listings and content we consider inappropriate, misleading, or harmful, at our sole discretion

When MyRent removes content, restricts a listing, or suspends or terminates an account, it will:

• 1.Notify the affected user by email stating the reason for the action
• 2.Give the user an opportunity to respond where the situation is not urgent
• 3.Implement the action without prior notice only where there is a serious or urgent reason, such as illegal content, fraud, or risk of harm to users or the platform

This process fulfils MyRent's obligations under Article 17 of the Digital Services Act. Account removal, suspension, or restriction of listings does not entitle users to any refunds, compensation, or reinstatement.

11. Housing Authority and Lease Registration

Malta's Private Residential Leases Act (Chapter 604) requires all residential lease contracts to be registered with the Housing Authority within 30 days. Unregistered contracts may be legally null and void.

MyRent is not involved in any lease agreement and does not register leases on behalf of any party. All landlords and agents are solely responsible for compliance with lease registration requirements.

Users are directed to rentregistration.mt for registration and to housingauthority.gov.mt for further information.

12. Fraud, Scams, and User Interactions

MyRent is not responsible for and expressly disclaims all liability for:

• •Fraudulent listings, scams, or deceptive practices by users
• •Financial losses from deposits, payments, or transactions
• •Identity theft or impersonation by other users
• •Properties that do not exist or are misrepresented
• •Disputes, disagreements, or conflicts between users
• •Any criminal activity conducted through or facilitated by the platform

You are solely responsible for verifying the identity of users, the legitimacy of listings, and the safety of any property before making payments or entering agreements. Always meet in safe public places, never send money without verification, and report suspicious activity to local authorities.

13. Data Protection and Privacy

MyRentis the data controller of all personal data collected through the platform. Data is processed in accordance with the General Data Protection Regulation (EU 2016/679) and Malta's Data Protection Act (Chapter 586).

You have the right of access, rectification, erasure, restriction, portability, and objection in relation to your personal data. To exercise these rights or make a complaint, contact hello@myrent.mt.

Complaints may also be directed to the Information and Data Protection Commissioner (IDPC) at idpc.info@idpc.org.mt.

Cookie usage is governed by the Cookie Policy accessible from the site footer, in accordance with SL 586.01.

For full details on how we collect, use, and protect your personal data, please see our Privacy Policy. The Privacy Policy forms part of these Terms.

14. Property Search and Lead Referral

Where you contact MyRent seeking property assistance - by email, contact form, or any other means -MyRent may offer to connect you with relevant agents operating in Malta and Gozo. This service is only provided with your explicit consent, given at the time of your enquiry.

By confirming your consent, you agree that MyRent may share your name, contact details, budget, and property requirements with relevant agents who may then contact you directly about available properties.

How this service works

• •MyRent charges agents a fee for receiving leads. This is a commercial arrangement between MyRent and the agent
• •MyRent will only share your details with agents after you have given explicit consent - your information is never shared without your permission
• •MyRent's sole obligation is to make the introduction in good faith - meaning we genuinely match real people with real agents based on the information provided. Our responsibility ends at the introduction

You are dealing directly with the agent once the introduction is made. MyRent is not a party to any negotiation, agreement, viewing, or transaction that follows, and bears no responsibility for the conduct of either party after the referral.

15. Anti-Money Laundering Disclaimer

MyRentis a listing platform and is not a "subject person" under the Prevention of Money Laundering Act (Chapter 373) or the Prevention of Money Laundering and Funding of Terrorism Regulations (SL 373.01). MyRent does not handle deposits, transaction funds, or act as intermediary in any financial transaction.

Licensed agents using this platform are themselves subject persons under applicable AML legislation and are solely responsible for their own customer due diligence, Know Your Customer obligations, and FIAU compliance.

MyRent strongly recommends all users engage a notary and/or licensed property professional for any actual property transaction.

16. Limitation of Liability

This includes but is not limited to:

• •Financial losses from fraud, scams, or failed transactions
• •Property damage or personal injury
• •Loss of data or service interruptions beyond our reasonable control
• •Legal disputes between users
• •Errors, interruptions, or unavailability of the platform
• •Third-party actions or services
• •Money spent on the platform including featured listings, credits, subscriptions, visibility boosts, or any other paid service that did not produce the results you expected or desired
• •Loss of business, leads, rental income, potential tenants, potential buyers, or any other commercial opportunity
• •Outcomes arising from contact information revealed or obtained through the platform, including unwanted contact, failed negotiations, or any interaction that follows
• •Reliance on listing information - including prices, availability, property descriptions, or photos - that turns out to be inaccurate, incomplete, outdated, or misleading
• •Properties that are listed but already taken, reserved, rented, or otherwise unavailable at the time you enquire or visit
• •Any costs, expenses, or time spent as a result of using the platform, including travel to view properties, legal fees, or any other expenditure

You expressly agree that your use of MyRent and any money spent on the platform is entirely at your own risk. MyRentprovides its services on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.

Nothing in these terms limits MyRent's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability that cannot be excluded or limited under Maltese or EU law.

17. Indemnification

You agree to indemnify, defend, and hold harmless MyRent and its operators, directors, employees, and affiliates from any and all claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• •Your use of the platform, including any paid services or features
• •Your violation of these terms or any applicable law
• •Your interactions, agreements, or disputes with other users
• •Content you post, including listings, descriptions, images, or messages
• •Any claim by a third party related to your use of the platform or your listings
• •Any dissatisfaction with the results or performance of paid services, featured listings, or any other platform feature

18. Third-Party Services

MyRent may use third-party services for hosting, analytics, and platform functionality. We are not responsible for the practices, security, or policies of these third-party providers.

While we take reasonable precautions, we cannot guarantee the security of your data when it is stored or processed by third-party services.

19. Governing Law and Disputes

These Terms of Service are governed by the laws of Malta and applicable EU regulations. The courts of Malta have exclusive jurisdiction over any dispute arising from or in connection with these terms, subject to the following.

Users who are consumers within the meaning of EU consumer protection law may also bring claims in the courts of their country of residence within the EU, where permitted by applicable law.

Users may also contact the Malta Competition and Consumer Affairs Authority (MCCAA) at mccaa.org.mt for consumer dispute resolution.

20. General

Severability

If any provision of these terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Waiver

The failure of MyRent to exercise or enforce any right or provision of these terms shall not constitute a waiver of that right or provision.

Force majeure

MyRent is not liable for failure or delay in performance caused by circumstances beyond its reasonable control, including natural disasters, pandemic, government action, power failure, telecommunications failure, or cyberattack.

Assignment

MyRent may assign its rights and obligations under these terms in connection with a merger, acquisition, or sale of all or substantially all of its assets, provided the incoming party accepts these same data protection obligations.

Notices

Formal communications from MyRent to users will be sent to the registered email address and are deemed received 24 hours after sending.